Natural language understanding

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Abdurrouf
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Natural language understanding

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Using voice recognition and language processing, they can perform tasks such as giving updates on the weather, adding items to a shopping list, or fetching information from the internet. Popular voice assistants include Microsoft’s Cortana, Apple’s Siri, and Amazon’s Alexa. ‍ Virtual Assistants: Virtual assistants are context-aware and, as such, can help users to perform specific tasks. (NLU) models are used to train virtual assistants to understand more complex requests and respond in a more relevant manner. What are the Main Differences Between Chatbots and Conversational AI? The main difference between chatbots and conversational AI is that the former are computer programs, whereas the latter is a technology.

Some chatbots use conversational AI to provide a more natural Phone Number List conversational experience for their users, but not all do. Conversational AI uses technologies such as natural language processing (NLP) and natural language understanding (NLU) to understand what is being asked of them and respond accordingly. Basic chatbots, on the other hand, use if/then statements and decision trees to determine what they are being asked and provide a response. The result is that chatbots have a more limited understanding of the tasks they have to perform, and can provide less relevant responses as a result. Take a scenario where a customer has had their order canceled by an e-commerce website as an example.

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They may ask a chatbot, “why has my order been canceled?” A simple chatbot might detect the words “order” and “canceled” and confirm that the order in question has indeed been canceled. However, a chatbot using conversational AI would detect the context of the question and understand that the customer wants to know why the order has been canceled. It can then attempt to obtain this information to relay to the customer. What Can Chatbots Do? While often only able to perform simple tasks, chatbots still have a range of uses, including: Assist with administrative tasks, such as employee onboarding.
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